Privacy Policy

At Journey Wise Tourism LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our services.

1. Information We Collect

- We may collect the following types of personal information:

- Full name (as per passport)

- Contact details (phone number, email address, WhatsApp number)

- Passport details and visa-related information

- Travel preferences and special requests

- Billing and payment information

- Hotel and tour selection details

- Any other information voluntarily provided by you for booking purposes

- Information may be collected through inquiries, booking forms, WhatsApp communication, email correspondence, website submissions, or direct interactions.

2. Purpose of Data Collection

- Your information is collected and used strictly for:

- Processing tour, hotel, visa, transfer, and activity bookings

- Coordinating with airlines, hotels, transport providers, and attractions

- Issuing invoices, vouchers, tickets, and travel documents

- Providing customer service and travel support

- Sending booking confirmations and important travel updates

- Improving our services and customer experience

- We do not collect unnecessary personal data beyond what is required for travel arrangements.

3. Sharing of Information

- We may share relevant personal information with trusted third-party partners strictly for service fulfillment, including:

- Hotels and accommodation providers

- Airlines and visa processing agencies

- Tour operators and attraction providers

- Transport and transfer companies

- We ensure that information shared is limited to what is necessary to deliver the booked services.

- Journey Wise Tourism LLC does not sell, rent, or trade personal information to third parties for marketing purposes.

4. Data Security & Protection

- We implement reasonable administrative, technical, and operational safeguards to protect your data from:

- Unauthorized access

- Misuse or alteration

- Loss or accidental disclosure

- Access to personal information is restricted to authorized personnel only.

5. Data Retention

- Personal information is retained only for as long as necessary to:

- Complete travel services

- Maintain booking records

- Meet legal, regulatory, or accounting requirements

- After this period, data may be securely deleted or archived.

6. Client Responsibility

Clients are responsible for providing accurate and complete personal information. Journey Wise Tourism LLC is not liable for issues arising due to incorrect or incomplete details provided by the client.

7. Marketing Communication

We may occasionally send promotional offers or travel updates. Clients may request to opt out of marketing communications at any time.

8. Policy Updates

Journey Wise Tourism LLC reserves the right to update or modify this Privacy Policy as required. Any changes will be reflected in our official communication channels or website.

9. Acceptance of Policy

By using our services or making a booking with Journey Wise Tourism LLC, you acknowledge and agree to the terms outlined in this Privacy Policy.